12hbajee Terms and Conditions

1. Acceptance of Terms

By accessing or using the 12hbajee platform — whether through the website, the mobile app, or any other interface we provide — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and 12hbajee.

If you are registering on behalf of another person, you confirm that you have the authority to bind that person to these terms. 12hbajee reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any update constitutes acceptance of the revised terms.

These terms should be read alongside the 12hbajee Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 12hbajee.

2. Eligibility

To register and use the 12hbajee platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a 12hbajee employee.

12hbajee reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, 12hbajee may suspend or close your account and withhold any pending withdrawals pending investigation.

3. Account Rules

Each person is permitted to hold only one account on the 12hbajee platform. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering at 12hbajee, you must provide accurate and complete information. This includes your real name, a valid phone number, and any other details requested during the registration process. Providing false information is a breach of these terms and may result in account closure.

You are responsible for maintaining the security of your 12hbajee account. This means keeping your password confidential and not sharing your login credentials with anyone else. 12hbajee will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

• One account per person — no exceptions.
• All registration information must be accurate and kept up to date.
• You are responsible for all activity on your account.
• Notify 12hbajee immediately if you suspect unauthorised access.
• Account sharing is not permitted under any circumstances.

4. Deposits and Withdrawals

12hbajee accepts deposits and processes withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All transactions are processed in BDT and there are no currency conversion fees applied by 12hbajee.

The minimum deposit at 12hbajee is ৳25. There is no maximum deposit limit, though 12hbajee reserves the right to request source of funds documentation for large deposits as part of our anti-money laundering obligations.

Withdrawals are processed to the same payment method used for the most recent deposit. 12hbajee does not process withdrawals to third-party accounts or payment methods not registered to the account holder. Withdrawal requests are typically processed within 24 hours, though processing times may vary depending on the payment provider.

12hbajee reserves the right to delay or decline a withdrawal if there is a reasonable suspicion of fraudulent activity, if the account has not been fully verified, or if the withdrawal would breach any applicable bonus wagering requirements. In such cases, 12hbajee will communicate the reason for the delay to the account holder.

5. Bonuses and Promotions

12hbajee offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and conditions that are published alongside each offer. By claiming any bonus at 12hbajee, you agree to the specific terms of that bonus in addition to these general Terms and Conditions.

Wagering requirements apply to all bonuses unless explicitly stated otherwise. The wagering requirement specifies how many times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal can be made. The contribution rate of different game types toward wagering requirements varies and is specified in the individual bonus terms.

• Bonuses are credited to your account automatically or upon request, as specified in the offer.
• Bonuses cannot be transferred between accounts or exchanged for cash before wagering requirements are met.
• 12hbajee reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonus abuse — including but not limited to creating multiple accounts to claim the same offer — will result in account closure and forfeiture of all bonuses and associated winnings.
• Only one welcome bonus is available per person, per household, and per device.

6. Gameplay Rules

All games available on the 12hbajee platform use certified random number generators (RNGs) that have been independently tested and audited. The outcomes of all games are genuinely random and are not influenced by bet size, account history, or any other factor outside the published game mechanics.

The rules for each game are published on the individual game pages on the 12hbajee platform. It is your responsibility to read and understand the rules of any game before placing real money bets. 12hbajee is not responsible for losses resulting from a player's misunderstanding of game rules.

In the event of a technical malfunction during a game round, 12hbajee reserves the right to void the affected round and return the stake to the player's account. If a malfunction results in an incorrect payout being credited, 12hbajee reserves the right to correct the error and recover any overpayment.

• All game outcomes are determined by certified RNG systems.
• Published RTP figures are accurate over statistically significant sample sizes.
• Technical malfunctions void all affected game rounds.
• 12hbajee reserves the right to suspend any game for maintenance at any time.

7. Prohibited Conduct

The following activities are strictly prohibited on the 12hbajee platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may result in legal action:

• Creating multiple accounts to exploit bonuses or promotions.
• Using automated software, bots, or scripts to interact with the platform.
• Attempting to exploit software bugs, glitches, or errors for financial gain.
• Colluding with other players to gain an unfair advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false identity information during registration or verification.
• Attempting to reverse-engineer or copy any part of the 12hbajee platform.
• Engaging in any form of fraud, including chargeback fraud on deposits.

8. Responsible Gaming

12hbajee is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available to all registered players through the account settings section of the 12hbajee platform.

If you believe that your gaming activity is becoming problematic, we strongly encourage you to use the self-exclusion tool, which allows you to lock your account for a defined period. During a self-exclusion period, you will not be able to log in, deposit, or place bets on 12hbajee.

For more detailed information about the responsible gaming tools available at 12hbajee, please visit our Responsible Gaming page.

9. Privacy and Data

12hbajee collects and processes personal data in accordance with our Privacy Policy. By registering at 12hbajee, you consent to the collection and use of your personal data as described in that policy. Your data is never sold to third parties and is used solely for the purposes of operating your account, processing payments, and complying with our legal obligations.

12hbajee uses industry-standard encryption to protect all data transmitted between your device and our servers. Payment data is handled through secure, PCI-compliant processors. For full details on how we handle your data, please read the Privacy Policy.

10. Account Termination

You may close your 12hbajee account at any time by contacting our support team. Any real-money balance remaining in your account at the time of closure will be returned to your registered payment method, provided all wagering requirements have been met and there are no outstanding verification issues.

12hbajee reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to cases of suspected fraud, breach of these terms, or failure to complete identity verification. In cases of account closure due to a breach of terms, any remaining balance may be forfeited.

• You can request account closure at any time via support.
• Verified balances will be returned upon legitimate closure requests.
• 12hbajee may close accounts without notice in cases of terms violations.
• Accounts inactive for 12 consecutive months may be subject to a monthly dormancy fee as specified in the fee schedule.

11. Limitation of Liability

12hbajee provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. 12hbajee will not be liable for any losses arising from platform downtime, technical errors, or interruptions to service outside our reasonable control.

To the maximum extent permitted by applicable law, 12hbajee's total liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

12. Changes to These Terms

12hbajee reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or through a notice on the platform. The updated terms will take effect from the date of publication. Continued use of the 12hbajee platform after that date constitutes your acceptance of the revised terms.

We recommend checking this page periodically to stay informed of any updates. The "Last updated" date at the top of this page reflects when the most recent changes were made.

13. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the 12hbajee support team. We aim to respond to all enquiries within 24 hours.

📧 Email: [email protected]
Our support team is available 24 hours a day, 7 days a week.